Refund Policy

Last updated: [Insert Date]

We want you to love your purchase, but if you are not satisfied, we’re here to help. Please read our Refund Policy carefully.

Returns

• You have 30 days from the date of delivery to request a return.

• To be eligible, items must be unused, in the same condition as received, and in the original packaging.

• Some items are non-returnable, including:

  • Perishable goods (e.g., food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials, flammable liquids, or gases

  • Gift cards

  • Downloadable software products

  • Certain health and personal care items

📌 Please do not send your purchase back to the manufacturer.

Partial Refunds (if applicable)

In certain cases, only partial refunds may be granted, including:

• Books with obvious signs of use

• Opened CDs, DVDs, VHS tapes, video games, cassette tapes, or vinyl records

• Any item not in its original condition, damaged, or missing parts not due to our error

• Items returned more than 30 days after delivery

Refunds (if applicable)

• Once your return is received and inspected, we will notify you by email of the approval or rejection of your refund.

• If approved, your refund will be processed back to your original method of payment within a certain number of business days.

Late or Missing Refunds

If you haven’t received your refund yet:

1. Check your bank account again.

2. Contact your credit card company—posting times may vary.

3. Contact your bank—there is often processing time before refunds are posted.

If you have completed these steps and still have not received your refund, please contact us at [Insert Email].

Sale Items

Only regular-priced items may be refunded. Unfortunately, sale or clearance items are final sale and cannot be refunded.

Exchanges (if applicable)

We replace items only if they are defective or damaged. If you need an exchange for the same product, please contact us at [Insert Email] for return instructions.

Gifts

• If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of your return. Once the item is received, a gift certificate will be issued.

• If the gift giver had the order shipped to themselves to give to you later, the refund will be issued to the gift giver.

Shipping

• You will be responsible for paying your own return shipping costs.

• Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted.

• Depending on where you live, delivery times for exchanged products may vary.

• If returning an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items.

Contact Us

For return and refund requests, please contact:
📧 Email: [Insert Contact Email]
📍 Address: [Insert Business Address]